EVENT TICKET TERMS
EFFECTIVE DATE: 02/11/25
TICKET PURCHASES
Final Sale: All sales are final. No refunds, exchanges, or cancellations.
Fraud Prevention: Tickets purchased through unauthorized platforms or resold will be voided without refund.
Desert Rodeo, its affiliates, venue operators and property owners are not responsible for any financial loss resulting from third-party ticket sales, scalping or fraudulent resellers. Only tickets purchased through the official Desert Rodeo website and official Desert Rodeo channels are valid for entry.
PROMO CODE TERMS
Promotional discount codes may not be used in combination with other offers. Promo codes are not valid on Premium Boxes unless a specific Premium Box code has been issued prior to purchase.
VENUE LIABILITY TERMS
By purchasing a Desert Rodeo ticket, you agree to the terms and conditions set by Coachella Horse Park LLC. View the full terms here.
PRCA TICKET TERMS
By purchasing a Desert Rodeo ticket with PRCA rodeo access, you agree to the terms and conditions set by the PRCA. View the full terms here.
UNIVERSE/TICKETMASTER TICKET TERMS
By purchasing a Desert Rodeo ticket, you agree to the terms and conditions set forth by Universe, a Ticketmaster company, here.
TICKET DELIVERY
A booking confirmation email will be sent immediately after purchase. Official tickets and the corresponding QR code will be delivered via email 7 days prior to the event date. Please ensure the email address provided at the time of purchase is accurate to avoid any delivery issues or delays.
Scanning for Entry: Tickets can be scanned from your mobile device at your designated check-in area on-site. Printing is not required but is permitted for convenience.
WRISTBANDS
Wristband Policy: Wristbands are required for entry and must be worn at all times while on the event grounds.
Lost or Damaged Wristbands: Keep your wristband secure. Lost or removed bands will not be replaced.
PROHIBITED PRACTICES
Scalping and Resale: Tickets may not be resold. Violators will be subject to ticket cancellation.
Fraudulent Purchases: Any tickets obtained through fraudulent means will be voided and entry will be denied.
EVENT CANCELLATION & RESCHEDULING
Desert Rodeo reserves the right to cancel or reschedule the event due to unforeseen circumstances beyond its control, such as natural disasters or government regulations.
If the event is canceled or rescheduled for any reason outside of Desert Rodeo's control, details regarding refund options (if applicable) will be shared through the official Desert Rodeo website and email updates.
Desert Rodeo, its affiliates, venue operators, and property owners (including Desert International Horse Park) shall not be held liable for any losses, costs, damages, or expenses incurred due to event changes, delays, or cancellations. Attendees assume full responsibility for all travel and accommodation expenses.
ALCOHOL POLICY
Alcohol Sales: Guests aged 21 and older must show a valid ID to receive a 21+ wristband each day. This wristband is necessary to buy or consume alcohol.
ASSUMPTION OF RISK
By purchasing a ticket and attending Desert Rodeo, you acknowledge and accept that participation in the event involves inherent risks, including but not limited to exposure to contagious illnesses, physical injury, property loss, or other hazards. Desert Rodeo cannot guarantee that attendees will not be exposed to viruses or other health risks, including COVID-19.
You voluntarily assume all risks associated with attending the event and agree to hold Desert Rodeo, its affiliates, partners, and sponsors harmless from any claims or liabilities arising from your participation.
By attending Desert Rodeo, you agree to indemnify, defend, and hold harmless Desert Rodeo, its affiliates, partners, officers, employees, sponsors, vendors, venue operators, and property owners (including Desert International Horse Park) from any claims, damages, injuries, or liabilities resulting from your participation in the event.
Attendees are responsible for adhering to all health and safety guidelines, as well as any federal, state, or local mandates in effect at the time of the event.
TICKET HOLDER CODE OF CONDUCT
All ticket holders are subject to Desert Rodeo’s guidelines on behavior, prohibited items and safety protocols.
PROHIBITED ITEMS & BAG POLICY
Desert Rodeo enforces specific guidelines on bags and prohibited items to ensure the safety and enjoyment of all guests. Please review these rules before attending. For more details, visit our General Info page.
CONTACT US
For assistance with pass purchases or account issues, please contact support@desertrodeo.com. Include your order number in your email for faster support.